Refund & Cancellation Policy
Refund & Cancellation Policy

At 10MinutesIndia, we strive to provide high-quality content and services to our users. This Refund & Cancellation Policy outlines the terms and conditions regarding refunds and cancellations for our paid services, subscriptions, and products.

1. General Policy

Most of our content on 10MinutesIndia is available free of charge. However, for certain premium services, subscriptions, or products that require payment, the following policy applies:

2. Subscription Services

2.1 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing cycle, and you will continue to have access to the premium features until that time.

2.2 Refunds

We offer refunds for subscription payments under the following circumstances:

  • If you request a refund within 7 days of initial subscription purchase
  • If there has been an unauthorized transaction on your account
  • If our service experiences significant, prolonged downtime that prevents access to paid content
3. Digital Products

3.1 Refund Eligibility

Due to the nature of digital content, we generally do not provide refunds for digital products once they have been accessed or downloaded, except in the following cases:

  • The product is significantly different from what was described
  • The product is defective or doesn't work as advertised
  • You haven't downloaded or accessed the content

3.2 Non-Refundable Items

The following are typically not eligible for refunds:

  • Downloaded digital content that has been accessed
  • Services that have already been rendered
  • Gift cards or promotional credits
4. Event Registrations

4.1 Cancellation by User

For paid events, workshops, or webinars:

  • Cancellations made 7 days or more before the event: Full refund
  • Cancellations made 3-6 days before the event: 50% refund
  • Cancellations made less than 48 hours before the event: No refund

4.2 Cancellation by 10MinutesIndia

If we cancel an event for any reason, you will receive a full refund of your registration fee within 7-10 business days.

5. How to Request a Refund or Cancellation

To request a refund or cancellation:

  • Send an email to info@10minutesindia.com with the subject "Refund Request"
  • Include your full name, email address associated with your account, and reason for the refund request
  • For subscription cancellations, you can also cancel directly through your account settings
6. Processing Time

Approved refunds will be processed within 7-10 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution:

  • Credit/Debit Cards: 5-10 business days
  • PayPal: 3-5 business days
  • Bank Transfers: 7-14 business days
7. Special Circumstances

We understand that sometimes exceptional circumstances occur. If you believe your situation warrants special consideration, please contact us with details, and we will review your case individually.

8. Changes to This Policy

We reserve the right to modify this Refund & Cancellation Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to periodically review this policy for the latest information.

9. Contact Us

If you have any questions about our Refund & Cancellation Policy, please contact us at:

10MinutesIndia
Varanasi, Uttar Pradesh — 221010
Email: info@10minutesindia.com
Website: https://10minutesindia.com/