Pricing Policy
Transparent pricing for all our products and services
Price Transparency
We believe in complete transparency. All prices displayed include applicable taxes and there are no hidden charges.
1. Pricing Philosophy
At 10MinutesIndia, we are committed to providing fair and transparent pricing for all our products and services. Our pricing strategy is designed to offer value while maintaining the quality and sustainability of our services.
Transparency
No hidden fees or surprise charges
Value
Fair pricing for quality services
Simplicity
Easy-to-understand pricing structure
2. Billing and Payment Terms
2.1 Subscription Billing
For subscription services:
Billing Cycle
Subscriptions are billed monthly or annually based on your selection. Billing occurs on the same day each month or year.
Auto-Renewal
Subscriptions automatically renew at the end of each billing cycle. You can turn off auto-renewal at any time.
Invoicing
Electronic invoices are generated and available in your account dashboard. Receipts are emailed after each payment.
2.2 Payment Methods
We accept the following payment methods:
Credit/Debit Cards
Digital Wallets
Net Banking
UPI
3. Taxes and Additional Charges
3.1 GST and Taxes
All prices displayed on our platform include applicable Goods and Services Tax (GST) as per Indian tax regulations. The tax breakdown is clearly shown during checkout and on all invoices.
3.2 No Hidden Charges
We do not charge any hidden fees. The price you see during checkout is the final amount you pay. This includes:
4. Price Changes
4.1 Notification of Price Changes
We reserve the right to adjust our prices. For subscription services:
Advance Notice
We provide at least 30 days notice via email before any price increase takes effect.
Effective Date
Price changes become effective at the start of your next billing cycle after the notice period.
Right to Decline
You may cancel your subscription before the price change takes effect if you do not wish to accept the new pricing.
5. Discounts and Promotions
5.1 Promotional Pricing
From time to time, we may offer promotional pricing or discounts. These offers:
Limited Time
Are available for a limited period as specified in the offer terms
Eligibility
May have specific eligibility criteria and cannot be combined with other offers
Non-Retroactive
Cannot be applied retroactively to previous purchases or subscriptions
6. Refund Policy
Our refund policy varies by service type:
Subscription Services
Full refund available within 7 days of initial subscription. Partial refunds may be available for annual plans.
Physical Products
Refunds available as per our Return Policy within 15 days of delivery for eligible items.
Digital Products
Generally non-refundable once accessed or downloaded, except in cases of technical issues.
7. Currency and Geographic Pricing
7.1 Primary Currency
All prices on 10MinutesIndia are displayed in Indian Rupees (βΉ). For international customers, the amount will be converted to your local currency by your payment provider at the prevailing exchange rate.
7.2 Geographic Variations
Prices may vary by geographic region due to:
8. Price Matching
Currently, we do not offer price matching with competitors. However, we regularly review our pricing to ensure we remain competitive while maintaining our quality standards.
9. Billing Disputes and Support
If you believe you have been charged incorrectly:
Contact Support
Reach out to our billing support team within 30 days of the charge.
Provide Details
Share transaction details, invoice number, and description of the issue.
Resolution
We will investigate and respond within 5 business days with a resolution.
10. Contact for Billing Inquiries
For questions about pricing, billing, or payment issues:
Billing Support
Email: billing@10minutesindia.com
Phone: +91-XXXXX-XXXXX
Hours: Mon-Fri, 9 AM - 6 PM IST
Billing Address
10MinutesIndia Billing Department
Varanasi, Uttar Pradesh β 221010
India
Policy Updates
We may update this Pricing Policy from time to time to reflect changes in our services, market conditions, or legal requirements. Significant changes will be communicated to affected users in advance.
