This Disclaimer governs your use of the 10 Minutes India mobile application and website. By using our Services, you accept and agree to be bound by the terms and provisions of this Disclaimer.

1. Platform Services

1.1 Delivery Service Disclaimer

While we strive to deliver your orders within 10 minutes:

• Delivery times are estimates, not guarantees
• Delays may occur due to traffic, weather, or high demand
• Dark store availability may vary by location
• Service availability is subject to operational hours

1.2 Product Information

• Product images are for illustration purposes only
• Actual products may vary slightly in appearance
• Nutritional information is provided by vendors/manufacturers
• We do not guarantee the accuracy of third-party product information

2. Food & Grocery Disclaimer

2.1 Food Items

• Restaurant food is prepared by independent vendor partners
• We are not responsible for food preparation, taste, or recipes
• Allergen information is provided by restaurants
• Please verify ingredients directly with restaurants if you have allergies

2.2 Grocery & Perishables

• Expiry dates and freshness are as received from suppliers
• Products must be inspected at time of delivery
• We are not liable for items not stored properly after delivery
• Weight of fresh produce may vary slightly

3. Health & Safety Disclaimer

3.1 Allergies & Dietary Restrictions

• We cannot guarantee allergen-free environments
• Cross-contamination may occur during preparation or delivery
• Please inform us of severe allergies when placing orders

3.2 Medical Conditions

• Consult your doctor before consuming any food items if you have medical conditions
• We do not provide medical or nutritional advice
• Information on our platform is not a substitute for professional medical guidance

4. Third-Party Content

4.1 Vendor Partners

• Restaurants and vendors operate independently
• We do not control their menus, pricing, or preparation
• Reviews and ratings reflect user opinions
• We do not endorse any specific vendor

4.2 External Links

• Our app may contain links to external websites
• We are not responsible for external content
• Links do not imply endorsement

5. Accuracy of Information

While we strive to provide accurate information:

• Prices may change without notice
• Product availability may vary
• Images may not reflect current packaging
• Descriptions may contain errors
• We reserve the right to correct any errors

6. Service Availability

• Service is available in select areas only
• Operating hours may vary by location
• Service may be suspended during adverse weather
• App/website may be unavailable during maintenance
• We reserve the right to discontinue service in any area

7. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our liability is limited to the order value
• We are not responsible for third-party actions
• Force majeure events exclude all liability

8. User Responsibilities

You acknowledge that:

• You are responsible for verifying product information
• You must check items at time of delivery
• You must store perishables properly after receipt
• You are responsible for providing accurate delivery information
• You must be present to receive deliveries

9. No Warranty

Our Services are provided "AS IS" without warranty of any kind:

• No warranty of merchantability
• No warranty of fitness for a particular purpose
• No warranty that services will be uninterrupted
• No warranty that errors will be corrected

10. Indemnification

You agree to indemnify and hold harmless 10 Minutes India, its affiliates, officers, employees, and partners from any claims, damages, or expenses arising from your use of our Services.

11. Governing Law

This Disclaimer shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Varanasi, Uttar Pradesh.

12. Contact Us

For questions about this Disclaimer: