This Cookie Policy explains how 10 Minutes India ("we," "our," or "us") uses cookies and similar technologies on our mobile application and website at www.10minutesindia.com to provide you with the best possible food and grocery delivery experience.

1. What Are Cookies?

Cookies are small text files stored on your device (phone, tablet, or computer) when you use our app or website. They help us remember your preferences, keep you logged in, and improve your overall experience.

2. Types of Cookies We Use

2.1 Essential Cookies (Required)

These cookies are necessary for our platform to work properly:

• Session cookies: Keep you logged into your account
• Security cookies: Protect against fraud and unauthorized access
• Cart cookies: Remember items in your shopping cart
• Location cookies: Store your delivery address for faster checkout

2.2 Functional Cookies

These cookies enhance your experience:

• Remember your language and display preferences
• Save your favorite products and restaurants
• Store your default payment method preferences
• Remember past orders for quick reordering

2.3 Analytics Cookies

These cookies help us improve our service:

• Google Analytics: Understand how users navigate our app
• Firebase Analytics: Track app performance and crashes
• Mixpanel: Analyze user behavior for improvements

2.4 Marketing Cookies

These cookies help us show relevant offers:

• Display personalized promotions and discounts
• Show ads for products you may be interested in
• Measure ad campaign effectiveness

3. How We Use Cookies

We use cookies and similar technologies for:

• Authentication: Keep you securely logged in
• Order Processing: Remember your cart and delivery preferences
• Location Services: Provide accurate delivery estimates
• Personalization: Show relevant products and offers
• Performance: Optimize app speed and responsiveness
• Security: Detect and prevent fraudulent activity

4. Mobile App Tracking

Our mobile app uses similar tracking technologies:

• Device Identifiers: Unique IDs for push notifications
• SDK Integrations: Firebase, Facebook SDK, Google Analytics
• Location Data: To enable accurate delivery (with your permission)

5. Third-Party Cookies

Some cookies are set by our partners:

• Payment Providers: Razorpay, PayU (for secure payments)
• Maps: Google Maps (for delivery tracking)
• Analytics: Google, Facebook, CleverTap
• Customer Support: Freshdesk, Intercom

6. Managing Cookie Preferences

6.1 In Our App

• Go to Settings → Privacy → Cookie Preferences
• Toggle categories on/off based on your preference
• Note: Disabling essential cookies may affect app functionality

6.2 In Your Browser

• Chrome: Settings → Privacy and Security → Cookies
• Safari: Preferences → Privacy → Manage Website Data
• Firefox: Options → Privacy & Security → Cookies

6.3 On Your Mobile Device

• iOS: Settings → Safari → Block All Cookies
• Android: Settings → Apps → Chrome → Clear Data

7. Impact of Disabling Cookies

If you disable cookies:

• You may need to log in repeatedly
• Your cart may not save between sessions
• Location-based features may not work properly
• Personalized recommendations will be limited
• Some payment methods may not function

8. Cookie Retention

Cookie Type	Retention Period
Session Cookies	Deleted when you close app/browser
Authentication Cookies	30 days (or until logout)
Preference Cookies	1 year
Analytics Cookies	Up to 2 years
Marketing Cookies	Up to 90 days

9. Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of significant changes through the app or by email.

10. Contact Us

For questions about our cookie practices: