Acceptable Use Policy
Guidelines for appropriate use of our platform and services
Community Guidelines
10MinutesIndia is committed to maintaining a safe, respectful, and lawful environment for all users. Violations of this policy may result in account restrictions or termination.
1. Policy Overview
This Acceptable Use Policy outlines the standards of behavior and conduct expected from all users of 10MinutesIndia's platform and services. By accessing or using our services, you agree to comply with these guidelines and all applicable laws.
Respect
Treat all users with dignity and respect
Safety
Maintain a secure environment for everyone
Legality
Use services in compliance with applicable laws
2. Permitted Uses
You may use our platform for the following legitimate purposes:
Personal Shopping
Purchasing products for personal use or as gifts
Communication
Legitimate communication with sellers and support
Reviews & Feedback
Sharing genuine product experiences and feedback
Content Creation
Creating and sharing appropriate wishlists and collections
3. Prohibited Activities
The following activities are strictly prohibited on our platform:
Illegal Activities
Using our services for any unlawful purposes or to promote illegal activities
Harassment & Abuse
Harassing, threatening, or abusing other users or our staff
Intellectual Property Violations
Infringing on copyrights, trademarks, or other intellectual property rights
System Abuse
Attempting to disrupt, compromise, or damage our systems or services
4. Content Standards
All content shared on our platform must adhere to these standards:
Appropriate
Content should be respectful and suitable for all audiences
Accurate
Information should be truthful and not misleading
Original
Content should be your own or properly licensed
Relevant
Content should be related to the platform's purpose
Prohibited Content Includes:
Hate Speech
Content that promotes violence or hatred against individuals or groups
Explicit Material
Pornographic, sexually explicit, or otherwise inappropriate content
False Information
Misinformation, fake reviews, or deceptive content
Spam
Unsolicited commercial content or repetitive messages
5. Account Responsibilities
As a user of our platform, you are responsible for:
Account Security
Maintaining the confidentiality of your account credentials
Activity Monitoring
Monitoring your account for any unauthorized activities
Accurate Information
Providing and maintaining accurate registration information
Compliance
Ensuring your use of our services complies with this policy
6. Commercial Use Restrictions
Commercial use of our platform is subject to specific guidelines:
Authorized Sellers
Only pre-approved sellers may conduct commercial activities on our platform
No Spamming
Unsolicited commercial messages or advertisements are prohibited
Affiliate Marketing
Unauthorized affiliate marketing or referral schemes are not permitted
7. Reporting Violations
If you encounter content or behavior that violates this policy:
Identify Violation
Note the specific content, user, or behavior that appears to violate our policy.
Gather Information
Collect relevant details such as URLs, usernames, screenshots, or timestamps.
Submit Report
Use our reporting tools or contact our moderation team with the collected information.
Follow Up
Our team will review the report and take appropriate action as necessary.
8. Enforcement Actions
Violations of this policy may result in one or more of the following actions:
Warning
Formal notification of policy violation
Content Removal
Removal of violating content or posts
Temporary Suspension
Temporary restriction of account privileges
Permanent Ban
Permanent termination of account and platform access
9. Policy Modifications
We may update this policy to reflect changes in our services or legal requirements:
Notification
Significant changes will be communicated to users through appropriate channels
Review Period
Users will typically have a reasonable period to review changes before they take effect
Continued Use
Continued use of our services after policy changes constitutes acceptance
10. Contact Information
For questions about this policy or to report violations:
Policy Team
Email: policy@10minutesindia.com
Phone: +91-XXXXX-XXXXX
Hours: Mon-Fri, 9 AM - 6 PM IST
Report Violations
Use in-app reporting features
Email: reports@10minutesindia.com
We acknowledge policy violation reports within 24 hours and complete initial reviews within 3 business days.
Policy Updates
We regularly review and update our Acceptable Use Policy to ensure it remains relevant and effective. Users will be notified of significant changes that may affect their use of our services.